Knowledge Bank

Upcoming Webinar
Responding to the Next Normal: How predictive healthcare analytics can drive retail strategies amid COVID-19

Join us Tuesday, May 19th as chief executive officer Emad Rizk, M.D., and chief medical officer Richard Pozen, M.D., share healthcare data insights that will help retailers inform risk mitigation strategies and limit current and future business impact due to COVID-19.

On-Demand Webinar
Driving excellence in contract management and vendor compliance

High-performing contract compliance audits can be difficult to execute, but getting them right is vital in an industry with thousands of touchpoints, millions of transactions, and razor-thin margins. Watch this on-demand webinar in which vice president of sales Kevin McSweeney and senior auditor Ryan Barker highlight customer success stories in contract compliance and outline the steps to building an effective program.

Solution Information
Recovery Audit

A comprehensive recovery audit digs deep into transactional data to unlock hidden value and find financial leakage across a retailer’s vast supplier network. Cotiviti relies on a combination of technology, experienced auditors, and deep domain expertise to deliver a high level of accuracy (low payback rate) and performance (high catch rate) for the largest retailers in North America.

Solution Information
Contract Compliance

A comprehensive recovery audit digs deep into transactional data to unlock hidden value and find financial leakage across a retailer’s vast supplier network. Cotiviti relies on a combination of technology, experienced auditors, and deep domain expertise to deliver a high level of accuracy (low payback rate) and performance (high catch rate) for the largest retailers in North America.

Case Study
Billing accuracy for IT staffing

A large US retailer suspected billing issues for its information technology (IT) staffing agreements. The retailer was utilizing both domestic and offshore resources contracted at different rates. Data access and integrity were chief among the concerns as Cotivit’s auditors worked with the supplier to review compliance. During our investigation, we obtained facility access records to dispute the hours reported by the supplier. We also conducted an offshore site visit to interview management and observe processes tied to the number of hours being billed.

White Paper
The Power of Prevention

Financial leakage stems from a myriad of gaps in how money is paid to or collected from suppliers across a broad continuum. This paper underlines some of the complexities inherent to this costly reality. We will demonstrate how pacesetters in the retail industry are successfully transforming the auditing process into a strategic business initiative to identify root causes of issues and prevent reoccurrence.