Knowledge Bank

Case Study
Top 10 retailer accelerates postpay recoveries with Zero Hour Alerts™

Learn how Cotiviti worked with a major national retailer that was experiencing significant real-time margin loss to deploy intercept alerts that generated $23 million in average annual value.

Solution Information
Zero Hour Alerts

Zero Hour Alerts™ is Cotiviti’s answer to the most difficult challenge in retail payment accuracy: preventing margin loss prior to a transaction or event. Our web-based Zero Hour Alerts software platform gives retailers the advance warning needed to monitor, prioritize, and proactively resolve payment accuracy issues.

Solution Information
Industry Report: The Resilience of Retail

Cotiviti Retail’s original industry research report examines how retail leaders continue to adapt by rolling out new technologies to meet the rapidly shifting preferences and needs of consumers and communities. Read about the recent trends expected to leave a lasting impact on retail, and how 2020 reshaped ideas of future success.

Checklist
5 reasons for health plans to address contract compliance in non-medical spend

Cotiviti can apply a combination of proprietary technology, processes, and experienced auditors to your organization’s non-medical spending. Download our checklist and learn several reasons why health plans should implement a contract compliance program for indirect spending on goods and services provided by third parties.

Solution Information
Recovery Audit

A comprehensive recovery audit digs deep into transactional data to unlock hidden value and find financial leakage across a retailer’s vast supplier network. Cotiviti relies on a combination of technology, experienced auditors, and deep domain expertise to deliver a high level of accuracy (low payback rate) and performance (high catch rate) for the largest retailers in North America.

Solution Information
Contract Compliance

A comprehensive recovery audit digs deep into transactional data to unlock hidden value and find financial leakage across a retailer’s vast supplier network. Cotiviti relies on a combination of technology, experienced auditors, and deep domain expertise to deliver a high level of accuracy (low payback rate) and performance (high catch rate) for the largest retailers in North America.

Case Study
Billing accuracy for IT staffing

A large US retailer suspected billing issues for its information technology (IT) staffing agreements. The retailer was utilizing both domestic and offshore resources contracted at different rates. Data access and integrity were chief among the concerns as Cotivit’s auditors worked with the supplier to review compliance. During our investigation, we obtained facility access records to dispute the hours reported by the supplier. We also conducted an offshore site visit to interview management and observe processes tied to the number of hours being billed.

White Paper
The Power of Prevention

Financial leakage stems from a myriad of gaps in how money is paid to or collected from suppliers across a broad continuum. This paper underlines some of the complexities inherent to this costly reality. We will demonstrate how pacesetters in the retail industry are successfully transforming the auditing process into a strategic business initiative to identify root causes of issues and prevent reoccurrence.